Items will be shipped when payment has cleared.
I reserve the right to cancel any order and will issue a refund.
I ship using Australia Post for Domestic and International orders.
Items will be shipped to your nominated address, typically within 3-5 days of receiving payment in Australia.
Please note that: due to living on a farm we don’t get into town every day and so it may take several days before your item is posted. I do endeavour to it as soon as I can. (Also note that in Australia we have a postal system that doesn’t work on Saturday/Sunday!)
Some smaller orders or items may be vacuum packed for shipping purposes. This is not usually a problem just open the packet as soon as you receive it and it will spring back into life.
All international shipping is via Australia Post as well, please allow 10 – 30 depending on weather and delays which occur. Most arrive around the 10 – 14 days.
Expedited shipping and insurance may be available by special arrangement – just ask for pricing info.
I try to ship promptly but this may vary during busy peak times or due to payments being delayed. Insurance is not included in postage rates.
Buyer is responsible for any duty or customs fees, and all items will be marked as merchandise on customs forms. If multiple orders from the same buyer are received those orders may be combined to save packaging. If you do not wish to have orders combined, please specify this during checkout.
Refunds and Exchanges
Please contact me promptly to discuss returns.
If you are in any way dissatisfied with my product, please contact me immediately and I will do my best to remedy the situation. Products returned within 30 days, in original (and re-sellable) condition may be eligible for a refund. The buyer is responsible for return shipping costs and insurance.
Thank you and feel free to contact me if you have any other questions!